Diploma in Accommodation Management is a program that provides students with the necessary skills and knowledge to succeed in managing accommodation such as hotels, resorts and guesthouses.
The curriculum covers a range of topics essential for effective accommodation management. This includes understanding guest needs and preferences, managing reservations and bookings, ensuring cleanliness and maintenance of facilities, and overseeing staff to provide excellent customer service. Students will learn how to effectively communicate with guests, resolve conflicts, and lead teams to ensure smooth operations.
Students will also learn about budgeting and financial management specific to accommodation establishments. This includes managing expenses, pricing strategies, and maximizing revenue through effective occupancy management.
Practical experience is often incorporated into the program through internships or work placements at accommodation establishments. This allows students to apply their learning in real-world settings and gain valuable hands-on experience.
Upon completion of the Diploma in Accommodation Management, graduates will be well-prepared to pursue careers in various sectors of the accommodation industry, including hotel management, resort management, and guesthouse management. This diploma typically spans a duration of six months to one year, providing a solid foundation for a successful career in accommodation management.
Studying Accommodation Management offers numerous benefits for students interested in pursuing careers in the hospitality industry. Studying Accommodation Management provides you with valuable skills, practical experience, and industry connections necessary to succeed in the dynamic and rewarding field of hospitality. This course sets you on a path to a fulfilling and lucrative career in the hospitality industry. Below are some of the main options why it is worth considering:
Eligibility: For admission to the Diploma in Accommodation Management course, students must have passed the 10th or 12th class board examination from any stream with 40-55% marks from a recognized board and be proficient in English between the ages of 17 and 25. You may know more about eligibility for hotel management
Duration: The duration of the Diploma in Accommodation Management course is 1 year depending on the depth of the curriculum, with accelerated program options as well as online course options to cater to the needs of working professionals and other committed students. You may also know Duration and Related Details
Course Fee: The Diploma in Accommodation Management course fee for students of class 10th or 12th is around Rs 65,000 to Rs 70,000 which may vary based on factors like the facilities of the institute. Scholarship and financial assistance options are available for deserving candidates based on merit or financial background. You may also know more details about Course Fee
Course fee and related details are given below:
| Course Level | Diploma |
|---|---|
| Duration | 1 Year |
| Eligibility Criteria | 10th/12th Passed from recognized Board |
| Average Course Fee | INR 65,500 /- Approximately |
| Recruitment Areas | Hotels, Restaurants, Resorts, Tourism Sectors Housekeeping Management Companies, Laundry Services, Interior Decoration, etc. |
| Job Roles | Housekeeping manager, Executive House Keeper, House Keeping Executer, Guest Service Associate, Floor Manager, Laundry Manager, Chambermaid etc. |
| Average Salary | INR 2-5 Lakhs, Or (as per job profile) |
Accommodation management courses include various subjects to develop the skills students need to manage accommodation facilities such as hotels, resorts and guesthouses. Here is a detailed overview of the topics covered in this course, which focuses on practical, Essential Skills, hands-on training and Career Preparation.
| Syllabus | Core Subjects | Specifications |
|---|---|---|
| Core Operational Subjects | ||
| Front Office Management | Basic Operations: | - Reception procedures - Guest registration - Check-in/check-out - Key handling - Guest billing - Mail handling - Telephone operations |
| Reservation Systems: | - Booking procedures - Room allocation - Rate management - Group bookings - Cancellations - Amendments - No-show handling | |
| Housekeeping Operations | Room Management: | - Cleaning procedures - Bed making - Room inspection - Turn-down service - Deep cleaning - Spring cleaning - Guest supplies |
| Inventory Control: | - Linen management - Guest supplies - Cleaning supplies - Equipment handling - Stock taking - Par stock maintenance - Inventory reporting | |
| Guest Services | Service Standards: | - Guest interaction - Service delivery - Request handling - Problem solving - Complaint management - VIP handling - Guest feedback |
| Technical Subjects | ||
| Property Systems | Basic Technology: | - Property Management System - Reservation software - Point of sale systems - Key card systems - Energy management - Security systems - Communication systems |
| Safety & Security | Basic Procedures: | - Fire safety - First aid - Emergency procedures - Guest safety - Room security - Lost and found - Accident prevention |
| Maintenance Basics | General Maintenance: | - Basic repairs - Preventive maintenance - Equipment handling - Fault reporting - Safety checks - Room maintenance - Public area upkeep |
| Management Fundamentals | ||
| Basic Accounting | Financial Skills: | - Basic calculations - Cash handling - Billing procedures - Payment processing - Float management - Daily reports - Basic budgeting |
| Staff Management | Team Coordination: | - Duty rosters - Work allocation - Team briefing - Performance monitoring - Basic training - Staff hygiene - Work schedules |
| Quality Control | Standards: | - Room standards - Service standards - Cleanliness levels - Inspection procedures - Quality checks - Reporting systems - Improvement measures |
| Professional Skills | ||
| Communication Skills | Professional Interaction: | - Guest communication - Team communication - Basic reports - Email writing - Telephone etiquette - Cultural awareness - Conflict handling |
| Personal Development | Professional Growth: | - Grooming standards - Personal hygiene - Time management - Work ethics - Team work - Professional attitude - Stress management |
| Customer Service | Service Excellence: | - Service standards - Guest satisfaction - Problem resolution - Special requests - Service recovery - Guest privacy - Professional conduct |
| Practical Training | ||
| Computer Applications | Basic Systems: | - MS Office basics - Hotel software - Booking systems - Internet usage - Email management - Basic reporting - Digital communication |
| Specialized Training | Additional Skills: | - Concierge services - Bell desk operations - Valet services - Business center - Guest relations - Information services - Local knowledge |
| Industry Integration | ||
| Industry Experience | Hands-on Training: | - Department rotation - On-job training - Practical exercises - Role-playing - Case studies - Field visits - Industry exposure |
| Final Project | Practical Assessment: | - Operations handling - Guest interaction - Problem solving - Team work - Technical skills - Service delivery - Professional conduct |
After completing accommodation management diploma course offers various career Opportunities. The key advantages include:
Below are some of This Career overview:
| Sectors | Department | Job Profile |
|---|---|---|
| Hotel Industry | Front Office Department | Entry-Level Positions:- Front Desk Agent - Guest Service Associate - Receptionist - Reservations Agent - Night Auditor - Lobby Host - Information Desk Executive. Growth Opportunities:- Front Office Supervisor - Guest Relations Manager - Reservation Manager - Front Office Manager - Operations Manager |
| Housekeeping Department | Initial Roles:- Floor Supervisor - Housekeeping Coordinator - Linen Room Supervisor - Public Area Supervisor - Room Inspector - Inventory Controller. Career Progression:- Assistant Housekeeping Manager - Executive Housekeeper - Rooms Division Manager - Accommodation Manager | |
| Cruise Line Industry | Cruise Ships | Opportunities:- Cabin Steward - Housekeeping Supervisor - Guest Service Officer - Accommodation Manager - Passenger Service Coordinator |
| Alternative Sectors | Service Apartments | Available Positions:- Property Coordinator - Guest Relations Executive - Facility Supervisor - Operations Executive - Maintenance Coordinator - Service Apartment Manager |
| Resorts and Vacation Properties | Job Opportunities:- Resort Host - Villa Manager - Property Supervisor - Guest Experience Coordinator - Recreation Supervisor - Resort Operations Executive | |
| Corporate Sector | Corporate Housing | Roles Available:- Corporate Housing Coordinator - Relocation Specialist - Property Administrator - Account Manager - Client Relations Executive - Facility Manager |
| Business Centers | Career Options:- Business Center Executive - Office Space Manager - Facility Coordinator - Client Service Manager - Operations Supervisor | |
| Healthcare Sector | Hospital Accommodation | Positions:- Hospital Housekeeping Supervisor - Patient Service Coordinator - Facility Management Executive - Healthcare Housekeeping Manager - Patient Care Accommodation Manager |
| Career Growth | Timeline: - Entry Level: 0-2 years - Supervisor: 2-4 years - Assistant Manager: 4-6 years - Manager: 6-8 years - Senior Manager: 8+ years | |
Accommodation management within the hospitality industry unlocks a plethora of career avenues both domestically in India and globally. This field encompasses roles in hotels, resorts, facilities management, cruise lines, the travel and tourism sector, and event planning. Below is an expansive overview of potential career trajectories in this domain:
You may get your queries answered in the Placement Related Discussion
Upon the completion of a Diploma in Accommodation Management, remuneration expectations can fluctuate based on variables such as the specific job role, geographical location, level of experience, and the nature of the accommodation establishment.
Typically, entry-level roles in accommodation management—encompassing positions such as front desk associates, housekeeping personnel, or assistant managers—offer salaries ranging from approximately ₹1.5 to ₹3.5 LPA. With the accrual of experience and the development of specialized expertise, progression to higher-level positions can result in significantly increased earnings.
Additional factors influencing salary expectations in accommodation management include the local cost of living, the demand for proficient professionals, and any supplementary perks or benefits provided by the employer.
You can learn more about salary expectations in the Hotel Management Salaries discussion
| Course Name | Durations | Eligibility Criteria |
|---|---|---|
| Diploma in Aviation and Hospitality Management course | 1 Year | 10th/12th passed from recognized Board |
| Diploma in Hotel Management | 1 Year | 10th/12th passed from recognized Board |
| Diploma in accommodation management | 1 Year | 10th/12th passed from recognized Board |
| Diploma in food & beverage services | 1 Year | 10th/12th passed from recognized Board |
| Diploma in front office management | 1 Year | 10th/12th passed from recognized Board |
| Diploma in hospitality & tourism studies | 1 Year | 10th/12th passed from recognized Board |
JBIHM Provides 100% Placement opportunities in 5 Star National and International Brands.
A Diploma in Accommodation Management trains students in the management of hotel rooms, guest services, and housekeeping operations, focusing on hygiene, customer satisfaction, room allocation, and hospitality standards to ensure a comfortable stay for guests.
It is worth pursuing a career in it due to the dynamic, vast and varied nature of the hospitality industry. Which offers the opportunity to work in exciting and vibrant environments such as hotels, resorts, restaurants, event management companies, and tourism organizations.
After completing an accommodation Management Diploma, salary starts from ₹15,000 – ₹25,000 per month, while experienced professionals earn a monthly salary of ₹50,000 – ₹1,50,000 +. The salary varies according to the location, employment reputation, job role, and your work experience.
Accommodation management professionals oversee guest rooms, housekeeping, and front-office operations to ensure high-quality service. They handle guest requests, and maintain cleanliness and safety standards.
Key responsibilities include room allocation, housekeeping supervision, inventory management, guest relations, and ensuring hygiene and safety standards. They also coordinate with other departments to enhance the overall guest experience.
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