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Diploma Course

Diploma in Front Office Management​

Course Fee, Duration, subjects, salary, eligibility

Diploma in Front Desk Course: Table of Contents

Understanding: what is the Diploma in Front Office Management Course

Are you considering a career in hospitality or office administration? Explore the insights into the Diploma in Front Office Management course to uncover its significance and scope.

  • A Diploma in Front Office Management is designed to equip students with the essential skills and knowledge required to excel in front office roles across various industries. It focuses on developing proficiency in customer service, office management, and interpersonal communication.

 

  • The curriculum covers a wide range of subjects, including customer relationship management, office procedures, communication skills, computer applications, and business etiquette. Students also learn about reservation systems, guest relations, and handling inquiries effectively.

 

  • One of the key aspects of this course is practical training, where students gain hands-on experience in managing front office operations. They learn how to handle check-ins, manage reservations, respond to guest queries, and resolve conflicts professionally.

 

  • Graduates of Diploma in Front Office Management have access to diverse career opportunities. They can pursue roles such as front desk executives, receptionists, customer service representatives, office administrators, or guest relations officers in hotels, resorts, corporate offices, and other service-oriented industries.

 

  • The duration of the course typically ranges from 6 months to 1 year, depending on the institute and curriculum structure. Candidates with a high school diploma or equivalent qualification are eligible to enroll in this program.

 

  • Front office executives play a crucial role in creating a positive first impression and ensuring smooth operations in any organization. By mastering the skills taught in this diploma program, graduates can contribute effectively to the success of their employers.

The Course Highlights:

Details of Duration, Eligibility, Course Fee, Job Role, Salary, and Placement Scope

Course LevelDiploma
Duration1 Year
Eligibility Criteria10th/12th Passed from recognized Board
Average Course FeeINR 55,500 /- It could fluctuate
Recruitment AreasHotels, Restaurants, Resorts, Tourism Sectors etc.
Job RolesFront Office Assistant, Front Office Executive, Receptionist, Front Office Manager, Desk Manager etc.
Average SalaryINR 2-6 Lakhs, Or (as per job profile)

Eligibility Criteria for the Diploma Course:

  • Age should be between 18-24 years. Some relaxation may be available for SC and ST candidates.
  • You must have obtained or secured at least 40% in 10th/12th from a recognized board.
  • You should be proficient in English language both in writing and speaking.
  • You should be good communication skills and be confident.

Course Admission Process:

JB Institute of Hospitality Management selection procedure based on aptitude test and personal interview of the students. JBIHM accepts the score of NCHMCT JEE or AIMA UGAT, Direct admission is also considered for meritorious students

The Course Learning Subjects are:

  • Intro to the Tourism and Hospitality Sector
  • Reservation
  • Reception
  • Info about the hotel and city postal regulations
  • Cash billing
  • Business communication
  • Hotel Accounting
  • Communication skills
  • Customer care services and guest care
  • Computer application
  • Practical training

 

20 to 25 weeks of Industrial Training in the Industry

Diploma Course Lists

Course NameDurationsEligibility Criteria
Diploma in Aviation and Hospitality Management course1 Year10th/12th passed from recognized Board
Diploma in Hotel Management1 Year10th/12th passed from recognized Board
Diploma in accommodation management1 Year10th/12th passed from recognized Board
Diploma in food & beverage services1 Year10th/12th passed from recognized Board
Diploma in front office management1 Year10th/12th passed from recognized Board
Diploma in hospitality & tourism studies1 Year10th/12th passed from recognized Board
Diploma in culinary arts & bakery1 Year10th/12th passed from recognized Board
The placement process starts last semester, and JBIHM Provides 100% Placement opportunities in 5 Star National and International Brands.

Based on Student Queries some Q&A

It is one of the many segments of the hotel industry that interacts directly with customers arriving at hotels. Front office subject covers various aspects related to customer service, guest relations, reservation systems, communication skills, office procedures, and management of front desk operations in hospitality and service-oriented industries.

Diploma in Front Office Management is a specialized course designed to provide students with the necessary skills and knowledge to excel in front office roles. It focuses on customer service, office management, communication, and practical training in handling front desk operations.

Yes, you can join hotel management after 10th class. These courses provide the basic knowledge and skills required for entry-level positions in the hospitality industry. Skill development/craft courses/diploma level courses are major among them.

After completing a diploma in Front Office Management, graduates can explore various job opportunities such as Front Office Assistant, front desk executives, receptionists, customer service representatives, Front Office Manager, office administrators, and guest relations officers in hotels, resorts, corporate offices, and other service-oriented industries.

With hotel management, you have many diverse employment options to explore. The chance to interact with people from different backgrounds, potential for career growth, and the ability to work in dynamic and fast-paced environments. These careers often provide opportunities for travel and offer competitive salaries. Additionally, it will help you enjoy financial and personal growth.

Yes, hotel management front office roles have a significant scope as they play a crucial role in creating a positive guest experience and ensuring the smooth functioning of hotel operations. With the growing hospitality industry, there is a constant demand for skilled professionals in front office management.

The requirements for pursuing a diploma in front office course may vary depending on the institute. However, typically, candidates need to have completed their 10/10+2 qualification.

The duration of a Front Office Management course usually ranges from 6 months to 1 year, depending on the institute and the curriculum structure.The fees for a diploma in front office course may vary depending on factors such as the institute, location, facilities provided, and duration of the course. It is advisable to check with specific institutes for accurate fee details.

The fees for a diploma in front office course may vary depending on factors such as the institute, location, facilities provided, and duration of the course. It is advisable to check with specific institutes for accurate fee details.

The salary of a fresher after completing a Diploma in Front Office course may vary depending on factors such as the employer, location, industry, and individual skills and experience. On average, fresher salaries in front office roles range from ₹15,000 to ₹25,000 per month (as per job profile).

To learn hotel management front office skills, can enroll in diploma or certificate courses offered by hospitality institutes. Additionally, gaining practical experience through internships or on-the-job training can enhance skills in customer service, communication, office management, and front desk operations.

Front office skills refer to a set of abilities and qualities required to excel in front office roles. These skills include excellent communication, interpersonal skills, customer service orientation, organizational skills, problem-solving abilities, multitasking, and proficiency in computer applications and reservation systems.

For Your Bright Career

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Aspiration: Diploma in Front Office Management​

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